Cookies are small data files that are held on a user’s computer. They cannot read any data on the hard disk or other cookies created by other service providers. They are used to store and recover information on the user’s visits in order to offer more effective and personalised services and facilitate browsing (e.g. choice of language, passwords, etc.) and to provide other types of information such as IP addresses, specific content visited, date and time of visit, etc.

There are several different types of cookie:

  • First-party cookies: These are sent to the user’s terminal from a computer or domain managed by the publisher of the website from which the service requested by the user is provided.
  • Third-party cookies: These cookies are sent to from a computer or domain which is not managed by the publisher but by another organisation that processes the data obtained via the cookies.
  • Session cookies: These are designed to obtain and store data while the user is accessing a website.
  • Persistent cookies: The data stored on the terminal in these cookies can be accessed and processed for a period defined by the controller of the cookie. This time can range from a few minutes to several years.
  • Analytical cookies: These are cookies processed by us or by third parties, which allow us to quantify the number of users and measure and analyse the use made by users of the service provided.

Users can freely decide whether or not to install the cookies on their hard disk by configuring their browser to accept or reject all cookies by default or to display a message whenever a cookie is received so that they can decide whether to allow it to be installed. Some browsers also allow users to clear cookies after their visit. Users can configure their browser to their personal needs, to allow cookie reception or prevent installation on their hard disk. Consult your browser’s instructions and manuals for more information.

  • Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, consult Microsoft support or the browser’s Help function.
  • Firefox: Tools -> Options -> Privacy -> History -> Custom settings. For more information, consult Mozilla support or the browser’s Help function.
  • Chrome: Settings -> Show advanced settings -> Privacy -> Content settings. For more information, consult Google support or the browser’s Help function.
  • Safari: Preferences -> Privacy. For more information, consult Apple support or the browser’s Help function.